Activv recognizes the importance of maintaining your privacy.
We value your privacy and appreciate your trust in us.
Information Collected:
All data is processed and stored in Huntsville, Alabama,
USA.
The information that we collect from you helps us to continually
personalize and improve upon your Activv shopping experience.
You have the option not to provide certain information, however,
withholding information may prevent you from being able to
view content or make purchases.
This section of our privacy policy applies to all information
collected by or submitted to Activv.
When you visit our site, we collect some data about you including
your IP address. Your IP address is used for Activv internal
use only and helps us diagnose problems with our server and
administer our web site. We also automatically track certain
information about your activities on our web site. We use
this information to do internal research on your interests
and to help us better understand and serve you. This information
may include click stream data and what browser you are using.
Use of Information:
To carry out certain business functions, such as order fulfillment
or e-mail delivery, we sometimes hire other companies to perform
these functions on our behalf. These companies have access
to the information needed to perform their functions, but
are required to keep it secure and confidential and not use
it for any other purpose than completing their contractual
requirements to Activv.
Any billing information you submit is used in billing for
the specific transaction in which the information was submitted
unless otherwise disclosed. Billing information is stored
for a time on our secure servers to allow the processing of
refunds or to respond to customer inquiries.
When you sign up for an account or volunteer information
to Activv, we require your name and an alternate e-mail address.
Your e-mail address allows us to contact you with confirmation
of your account opening, order confirmations and updates and
with your permission, for internal marketing purposes. When
placing an order or setting up an account, Activv may also
request your shipping address, telephone number, or other
demographic information. This information may be combined
with other personally identifiable information (such as demographic
information and past purchase history) available from our
records and other sources. This information will be used to
make our future marketing efforts more efficient. With your
permission, it may also be used by our marketing partners
to bring you offers of interest.
Activv may use aggregate, non-personally identifying information
for purposes that we deem necessary. For instance, we will
use this non-identifying and aggregate information to better
design our web site and to share with advertisers for marketing
and promotional purposes. However, in these instances we do
not disclose anything that could be used to identify you.
We do not use or share the personally identifiable information
provided to us online in ways unrelated to the ones described
herein without providing you an opportunity to opt-out of
such operations.
It is possible that in the future Activv or its assets may
be acquired by another company. It is also possible that Activv
may partner with or purchase another company to continue to
do business as a combined entity. In the event that this occurs,
it is possible that our customer information may be transferred
to the new business entity as one of Activv’s assets.
While extremely rare, it is our policy to cooperate with
law enforcement or other official investigations if we receive
an official request for information pertaining to an on-going
investigation.
You may request deletion of your Activv account by contacting
Customer Service at customerservice@activv.com. Please note
that some information may possibly remain in our archived
records after your account has been deleted.
You may also request to be removed from our mailing lists
by writing to:
Activv, LLC
228 Holmes Avenue
Suite 221
Huntsville, Alabama 35801
USA
Changes to this Privacy Policy:
This privacy policy was last modified on May 1, 2004. Activv
may revise this policy from time to time. If we make substantial
changes, we will post those amendments so that you are aware
of the changes.
